The organisation has distinct Business Units, each headed by an Executive Head reporting to the Chief Executive Officer. The IDT operates on a hybrid devolved organisational model. Regions account centrally to the Chief Executive Officer for strategic business and to the Executive: Regional Operations for operational matters. This hybrid model fosters innovation and flexibility in order to enhance operational efficiency and strategic unity at a corporate level.
The core function of the business units are summarised below.
Office of the Chief Executive Officer (OCEO)
The Chief Executive Offcer is responsible for discharging the mandate of the organisation in an effective manner. The office has oversight and provides leadership, takes responsibility for strategy and policy development and its mainstreaming; compliance and performance monitoring and reporting; governance and secretariat; strategic stakeholder management; and championing transformation and change management.
Contact details of the Office of the Chief Executive Officer
Telephone number: (012) 845 2101
Office of the Chief Operating Officer (COO)
The Chief of Operations Office is responsible for ensuring the link between the Corporate Strategy and the actual delivery of core business of the organisation through coordinating, integrating and leading operations beyond the confines of business unit boundaries The COO ensures suitable operations management, optimisation of operational processes, driving key change and transformation initiatives; and sharping the future of the business.
Contact details for the Office of the Chief Operations Officer:
Telephone number: (012) 845 2070 or 845 2059
e-mail address: firstname.lastname@example.org
The Financial Services Unit (FSU)
Financial Services Unit is responsible for the financial planning, management, controls and variance reporting; supply chain management of both the overhead budget and programme budgets; monitoring the performance of the investment of the main fund; and for coordinating the Audit processes as to ensure that set quality standards and criteria are met.
Contact Details for the Office of the Chief Financial Officer
Telephone number: (012) 845 2112
The Corporate Services Unit (CSU)
Corporate Services Unit integrates all of the support services. The unit is accountable for recruitment, staff development and polices and processes to advance a conducive working environments for staff members across the country; employee relations and employee wellness; communication; information and document management, information technology, legal services, administration and facilities management.
Contact Details for the Office of the Executive Manager Corporate Services
Telephone number: (012) 845 2007 or 845 2161
e-mail address: email@example.com or firstname.lastname@example.org
Programme Management Services Unit (PMSU)
The Programme Management Services Unit is also the national operations unit which is responsible for strategic leadership, coordination, benchmarking, setting and monitoring of adherence to standards and norms, as well as provision of strategic operational support to regional operations. Furthermore, the office is accountable for spearheading continuous improvements, innovation, incubation, piloting and mainstreaming innovative approaches in the operations arena thus enhancing operational effectiveness and efficiency, leading to enhanced organisational impact. The Unit also generates plans, manages and monitors the delivery of the core business including client management.
Contact details for Programme Management Services Unit
Telephone number: (012) 845 2124 or 845 2063
e-mail address: email@example.com